FAQ
ABOUT COMPANY
Q: Are you a factory or trading company?
A: We are a food processing machinery factory with 15years professional experience located in Jiangsu China.
Q: Why should we cooperate with your company?
A: We're an Alibaba Assessed Gold Supplier, offering machines of reliable quality.Our aim is to deliver the best quality and service at competitive prices."
ABOUT DELIVERY
Q: What is the delivery time of samples?
A: About 1-3days with our standard package.
Q: What's the term of the delivery?
A: EXW, FOB, CIF etc.
Q: What is the delivery time for 1,000pcs?
A: 15 days for normal requirement, 30 days or more for special material or process.
Q; What is your trade terms?
A: We support Payment:
T/T, Western Union,Trade Assurance,L/C, MoneyGram,PayPal.
ABOUTPRODUCTS
Q: Do you offer free samples?
A:Usually, samples have charges, but for larger orders, we can discuss free samples.
Q: Do you have OEN/ODM service?
A: Yes, we have over 10 years of experience in custom designs according to customer needs.
Q: What’s the warranty period?
A: 12 months.
